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Daniel, Peter and all at PMW, Where do I start? I guess I’ll tell the whole story! At 31 years old and on my fifth BMW I can’t believe it has taken me so long to find you! Having been messed around previously by a major BMW dealership I knew it was time to consider other options. I was introduced to your firm by a friend that owns an E90 M3 and was impressed by your service. In the same week, another friend recommended you. Two recommendations in one week, it had to be a sign. Both could not speak highly enough of your attitude, professionalism and end product. Time to call!…………… I originally spoke to Jayne who was warm, friendly and personable. I was passed to Peter and immediately knew that my car was going to PMW and nowhere else. Car rental was arranged and so when I dropped the car off, I had a car to drive away with and with minimum fuss. Having been dealing with main dealerships for so long, I predicted a call either at the end of the first day it was in the garage or the next morning. So, it came as a surprise to hear from Peter whilst I was driving home, some 30 minutes to an hour after I had dropped the car off. Peter knew there were things I personally wanted to do to the car, but suggested we prioritise works in order to mitigate the total costs. Hang on a second… A car garage worrying about MY money? This was getting too good to be true, surely. By the end of the first day, Peter had pointed out issues which he felt needed attention and we agreed to start works, costs were made clear before a spanner had been picked up. Whilst in the garage, I never had to call to find out what stage the repairs were at, I was always called and kept updated. Again, in stark contrast to my usual dealings with BMW dealerships. I picked my car up a few days later and Peter asked if I wanted to drive the car with him. I was just amazed that he was willing to take 5 minutes out of his day to make sure I was satisfied. Every garage should do it, but it really made it clear to me that PMW care about their clients. They care about their reputation and it shows in everything they do. The car was a dream, it just drove beautifully. A few days after the service, I booked the car into a BMW dealership to get the alloys re-furbed and a dent taken out. Having just been serviced by PWM, I only wanted aesthetic work done. So it came as a surprise when they called me (a day later!) to say the diff seals and gearbox seals needed replacing. Alarm bells ringing. Firstly, why are they checking mechanics when I didn’t ask for this, and secondly did PMW not do this work? I called Peter and he confirmed the seals were changed so back on the phone to BMW. I asked the BMW dealership what gave them the impression this work needed doing and they pointed to oil residue. I asked them if they had actually checked the seals and they hadn’t. After inspecting again, they (BMW) admitted the work had already been done and that they would have charged me for work that already been carried out. What a f******g liberty. I asked BMW not to look at my car anymore and to carry out the works I originally asked them to do. I have lost all faith in them, they really should be taking a leaf out of PMW’s book. The car was in the garage for three days for this work and I was called twice. Owning a business myself, my feelings are that any business shows it true colours when things go wrong, not when they are going smoothly. This leads to chapter two!………. Two weeks later, the car came up with a transmission fault whilst my wife was driving home. Straight on the phone to Daniel. Daniel agreed a tow would be best so as not to cause anymore issues and said he would arrange this immediately. He called me back within 15 minutes and the car was collected within the hour. Unbelievably efficient.The fault was found that day; a faulty pin in the transmission electrical plug. No bullshit, no messing around. An apology and the problem fixed within 24 hours. The entire situation was dealt with perfectly.I really cannot sing your praises enough PMW. I can only try to put into words how impressed I am and have been with your service, communication and the overall experience. Even my wife smiles like a Cheshire cat now and has asked me not to change cars as I usually do every 12 months. My Wife! Someone who just does not care about cars. So, not only have you made my car drive like a dream and made me the happiest car owner in London but you’ve also managed to make the wife happy as well, that deserves a bonus point.All my staff are bringing their cars to you (as you know). If I meet anyone in the street that owns a BMW, will be sending them you way, PMW are just on a different level. You are in a league of your own.Genuinely, keep up the amazing work Guys & thank you very , very much for everything. My car will not be going anywhere else in future, even if I moved abroad!Though I guess that’ll be a good excuse for a long drive?
Hi just wanted to leave some feedback to say thanks for dealing with my request
for swirl flap blanks so quickly. I ordered these at 12pm and they were with me
in the Western Isles before 11am the next morning! I needed to ask for some
advice when putting everything back together which I was given immediately over
the phone. All in all, a fantastic company which offered a customer service
level that was second to none!
Thank You!
After a bodged repair by a local London garage to my swirl flaps and deep concerns about my 2001 BMW 530D Touring I consulted Peter from pmwltd about the condition of my car. My regular mechanic whom I have known for 20 years simply took out my swirl flaps and replaced the shafts with bolts. This at some time later, only (900 miles) caused an ingestion into the chamber and ruined my piston and valves and looked like a very time consuming and costly repair. After completion I took my car to peter at pmw and discussed the works. He had his guys strip out the existing bolts that were very unprofessional and replaced with his swirl flap blanking plates. Now I have heard a lot about these plates and swirl flap damage and I can tell you as an ex AA Patrol man that if not done correctly as Peter has done you will cause serious damage to your beloved engine. This is a guy with a great team and a wealth of knowledge behind them who know their stuff, not your usual bit mechanic who ”
knows a bit about engines”. I drove down from Lewisham London to his workshops in Chelmsford and it only took an hour and was easy to get to. If I was you I would call them for your piece of mind because you know like I do that you don’t want just anyone tinkering with your pride and joy. Its worth the drive knowing your car is in safe and knowledgeable hands at pmw. He,s not a rip off either, he is a very reasonable honest mechanic and cheaper than the main dealers out there. Thanks peter.
BMW Senior/Master Technician required at our busy Chelmsford premises.
Full time position available due to workload and continued re-investment.
Candidate must be self motivated, able to work without supervision to a very high standard. Teamwork also very important.
The successful candidate will benefit from working in a busy and professional environment, technical training courses and a generous financial package.
Applications in writing with full CV should be addressed to: Mr Daniel Bearman Esq C/O PMW Ltd.
The BMW X5 was introduced back in 1999, first generation models are now about 11 years old. In a car industry where fashions came and go every year; nobody wants to be reminded of how long their model was in the market. We are talking about the continued development and face lifting of the model range which makes BMW owners much more proud.
BMW’s line of luxury SUV’s has now passed the million production units.
It is certainly amazing as it is, to sell, for example one million iPhones, or even one million T-shirts. BMW’s X1, X3 and X5 line of SUV vehicles is manufactured in BMW’s US factory based in Spartanburg, South Carolina. When it was first introduced; the X5 was considered to have reasonable off-road performance with distinct on road handling and performance equal to that of a normal car. The X5, more belonged to a refined second generation of Sport Activity Vehicles.
When BMW owned Land Rover it borrowed heavily on the British 4×4 expertise. Unfortunate as it was, Land Rover was passed around different car manufacturers, first to Ford, than to Tata. But BMW built strongly on this expertise and created several models, like smaller X1 or midsized X3. BMW X5 was conceived as a luxury crossover SUV. It shares several components with Range Rover HSE, like Hill Descent System and Off Road Engine Management system. Last year a new trend was born with smaller SUVs to offer them in both 2 wheel and 4 wheel drive version. This offer makes sense; since a great number of drivers never take their car off road, but still want to enjoy higher driving position.
With the arrival of the summer time, even on the British isles, there are more and more sunny days, when sunshine and wind are just begging for a roof to go down. That is the time when we start turning our heads, with a bit of envy, after those convertibles on the motorway or in the city.
BMW certainly has a few models in the convertible format that will turn more than few heads around. The BMW M3 line of models had recently received one such beauty, BMW M3 Convertible. The BMW M3 Convertible made its debut at New York International Car Show. This convertible extends a long list of continuously improved high-performance sports cars, like coupe and sedan. M3 Convertible shares 414 horsepower V8 engine and computer balanced chassis that is “faster than its engine”. The new car features dynamically controlled settings for engine response, steering, damping and stability. More or less one will be able to to setup his BMW from a computer screen, like one would do with iPod or iPhone. The main car settings are available from ‘M-Drive’ button on the steering wheel, while navigation and entertainment system is set up with iDrive controller.
The original M3 series was kicked into existence back in 1986, when BMW needed a new road-going racing car for the German Touring Car Championship. Cars success ensured its popularity with public and a strong sales that resulted. Since than BMW continued to evolve the car M3 series and what we have today is a third generation of the development.
At its heart BMW M3 Convertible is lightweight, efficient car that is a great joy to drive.
I you wanted to drive something elegant like Porsche or Ferrari, you would naturally expect to pay premium for all kinds of parts and services. But in spite of that, would you expect a bill for £7,000 after just a car wash? Most likely you wouldn’t, but the kind of car wash that Mr Gurcharn Sahota does, is by no means ordinary one. For starters, you will need to part with your favorite possession for at least four weeks. And what is involved is not just standard splash with hot jet of steam and some bubbly foam. Mr Sahota uses special pH neutral shampoo and citrus degreaser, which is more or less an orange extract. When you realize that your supercar will be washed with orange juice, you will start understanding why the price is so steep.
Furthermore, every stage of the process requires water that is warmed to a different temperature, from 40 to 140C. And the set of tools are very close to what NASA engineers will be proud of having. Super strong hear dryer is just for starters, as it will be followed by electronic scanner, connected to a laptop, that will scan the paintwork down to 1/1000th of an inch. Scanner’s software than creates a detailed map of the paint-work’s topography and when Mr Sahota finally reaches for a super fine sand paper, he will be looking at removing just 3/1000th of an inch of paint.
And consumables that are involved, are nothing to sneeze at. In order to cover dents and scratches a special brand of natural wax, imported from Brazil at a cost of £8,000 per tin is used.
So, you must ask yourself, having in mind a steep price of his services, how Mr Sahota ever gets any business? As a mater of fact Mr Sahota’s workshop is always full and his team is really busy one. If an owner of a supercar wants to sell his it, and there are few dings and dents on the bodywork, he would be looking at a £100,000 bill for respraying. Instead he can live the car in the Mr Sahota’s workshop and few weeks later, for a fraction of the cost of respraying, he can his car back in a state that is actually possibly better than when it was new, right out of the factory. That is the secret of Mr Sahota’s business success.
The Mercedes Benz S-Class has been crowned Best Luxury Car at the 2010 Fleet World Honours.
The Best Luxury Car award for the Mercedes Benz S-Class was presented to Adrian Freeman, Regional Corporate Sales Manager for Mercedes Benz UK at a special ceremony at the Royal Automobile Club in Pall Mall on Tuesday 18th May 2010.
Steve Moody, Editor of Fleet World commented: “The luxury sector is about to become even more competitive, but all new entrants have one model to beat, a model that continues to define the very best in corporate motoring and luxury: the Mercedes Benz S-Class. New more efficient engines have made the line-up even more formidable than ever before.”
Full story continues over at Carpages
Every day we receive numerous phone calls from potential customers that ask the same question:
‘Why should I buy Swirl Flap Blanking plates from you, when there are other people/companies out there selling them for a few pounds less?’
The answer is quite simple; PMW Ltd originated the design for diesel Swirl Flap Blanking Plates. Our Blanking plates are machined to a very high tolerance to ensure that they fit each inlet manifold application perfectly.
*Our competitors simply ordered Blanking Plates from us and copied the design. These individuals/companies generally have no Motor Trade pedigree and can offer no technical support with regard to any technical issues arising after fitment.
PMW Ltd only employs factory trained BMW, Mercedes-Benz, Porsche & Ferrari Technicians that are also ATA accredited. As a result of this investment we can offer full technical support to our customers (over the phone) when they need it most.
*Only recently we took a phone call from one of our customers that purchased Blanking plates from us following ingestion; Despite having the engine rebuilt and a new turbo fitted, he was experiencing ‘lag’ at mid range revs. His chosen repairing garage was unable to trace the fault. We told him what the likely causes were and talked his repairing garage through the issue. Within a matter of hours the vehicle was fixed. Another satisfied customer several hundred miles away!
*We have received many phone calls from private individuals that have purchased ‘Fake’ blanking plates from other sources and experienced performance related issues. They have been unable to speak with anyone from the supplier and taken it upon themselves to call us asking for assistance! Sadly we are not prepared to support counterfeit suppliers or their customers.
If you want piece of mind when carrying out Swirl Flap modifications; there really is ONE choice……. PMW Ltd.
*Fitting Blanking Plates will have no perceived effect on performance; however, certain underlying technical issues may become apparent after fitment? PMW Ltd will always interrogate the DDE fault memory prior to any Blanking Plate fitment in our workshop. It is strongly advised that when doing the job at home this procedure is followed.
Specialist coachbuilder Magna has felt the first tangible effects of Volkswagen’s takeover of Porsche: the German giant has cancelled a contract with Magna to build the next-generation Porsche Boxster and Cayman.
Instead, VW is set to move production of the new models to a former Karmann factory in Osnabruck, which VW bought in November after Karmann filed for bankruptcy.
Article continues over at Pistonheads online
BMW is pleased to announce the next chapter in the story of one of the most successful cars ever to have been produced. The new, sixth generation BMW 5 Series Saloon offers customers the perfect blend of class-leading powerplants, unrivalled driving dynamics and a sporting yet elegant design to set a new benchmark in the executive class.
The very first BMW 5 Series Saloon appeared in 1972 and every incarnation since then has raised the bar in terms of design, engineering or technology. BMW’s first diesel engine appeared in a Five, while other generations hailed the introduction of innovations such as all aluminium suspension, Head-up Display and Active Steering. The latest BMW 5 Series Saloon similarly sets new standards and is the first in its class to feature Auto Start-Stop, an eight-speed automatic transmission and a double-wishbone front suspension.
Full story continues over at BMW news online
A highly appealing and emotionally charged Cabriolet is the latest addition to the successful Mercedes-Benz E-Class line-up. The open-top two-door model, which goes on sale in the first quarter of 2010, features a classic fabric soft top, making for a stylistically pure cabriolet feeling.
“With the new Cabriolet we are complementing our successful E-Class family with yet another particularly emotionally appealing model,” says Frank Bernthaler, Director, Sales and Marketing, Mercedes-Benz Middle East & Levant.
The soft top can be opened and closed fully automatically within 20 seconds - even when driving at speeds of up to 40 km/h. The cabriolet roof is stowed in a special compartment behind the rear panel. A retractable cover separates the soft top compartment from the boot area which must be closed in order to close the soft top. If the roof is to remain closed, the cover can be slid rearwards, in which case the boot capacity is increased by 90 litres to 390 litres. A through-loading feature is included as standard for the new Cabriolet, as is EASY-ENTRY - a manually operated entry and exit aid for the rear passengers.
Article continues over at Ameinfo.com
Ottawa, Ontario - The so-called “entry” level luxury segment is a very large and competitive class: the likes of BMW, Audi, Lexus, Infiniti and Mercedes are all fighting to gain market share with their entry-level vehicles, such as the Audi A4, BMW 3 Series and Mercedes-Benz C-Class.
Just like owners of non-luxury vehicles, buyers of entry-level luxury vehicles are expected to move up in the food chain as their net-worth grows over the years. It is no secret in the industry that if an automaker can capture an entry-level buyer today there is a good chance the buyer will purchase a mid-range model tomorrow, and possibly a top-of-the-line model in the future.
Article continues at Canadian Driver
