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Daniel, Peter and all at PMW, Where do I start? I guess I’ll tell the whole story! At 31 years old and on my fifth BMW I can’t believe it has taken me so long to find you! Having been messed around previously by a major BMW dealership I knew it was time to consider other options. I was introduced to your firm by a friend that owns an E90 M3 and was impressed by your service. In the same week, another friend recommended you. Two recommendations in one week, it had to be a sign. Both could not speak highly enough of your attitude, professionalism and end product. Time to call!…………… I originally spoke to Jayne who was warm, friendly and personable. I was passed to Peter and immediately knew that my car was going to PMW and nowhere else. Car rental was arranged and so when I dropped the car off, I had a car to drive away with and with minimum fuss. Having been dealing with main dealerships for so long, I predicted a call either at the end of the first day it was in the garage or the next morning. So, it came as a surprise to hear from Peter whilst I was driving home, some 30 minutes to an hour after I had dropped the car off. Peter knew there were things I personally wanted to do to the car, but suggested we prioritise works in order to mitigate the total costs. Hang on a second… A car garage worrying about MY money? This was getting too good to be true, surely. By the end of the first day, Peter had pointed out issues which he felt needed attention and we agreed to start works, costs were made clear before a spanner had been picked up. Whilst in the garage, I never had to call to find out what stage the repairs were at, I was always called and kept updated. Again, in stark contrast to my usual dealings with BMW dealerships. I picked my car up a few days later and Peter asked if I wanted to drive the car with him. I was just amazed that he was willing to take 5 minutes out of his day to make sure I was satisfied. Every garage should do it, but it really made it clear to me that PMW care about their clients. They care about their reputation and it shows in everything they do. The car was a dream, it just drove beautifully. A few days after the service, I booked the car into a BMW dealership to get the alloys re-furbed and a dent taken out. Having just been serviced by PWM, I only wanted aesthetic work done. So it came as a surprise when they called me (a day later!) to say the diff seals and gearbox seals needed replacing. Alarm bells ringing. Firstly, why are they checking mechanics when I didn’t ask for this, and secondly did PMW not do this work? I called Peter and he confirmed the seals were changed so back on the phone to BMW. I asked the BMW dealership what gave them the impression this work needed doing and they pointed to oil residue. I asked them if they had actually checked the seals and they hadn’t. After inspecting again, they (BMW) admitted the work had already been done and that they would have charged me for work that already been carried out. What a f******g liberty. I asked BMW not to look at my car anymore and to carry out the works I originally asked them to do. I have lost all faith in them, they really should be taking a leaf out of PMW’s book. The car was in the garage for three days for this work and I was called twice. Owning a business myself, my feelings are that any business shows it true colours when things go wrong, not when they are going smoothly. This leads to chapter two!………. Two weeks later, the car came up with a transmission fault whilst my wife was driving home. Straight on the phone to Daniel. Daniel agreed a tow would be best so as not to cause anymore issues and said he would arrange this immediately. He called me back within 15 minutes and the car was collected within the hour. Unbelievably efficient.The fault was found that day; a faulty pin in the transmission electrical plug. No bullshit, no messing around. An apology and the problem fixed within 24 hours. The entire situation was dealt with perfectly.I really cannot sing your praises enough PMW. I can only try to put into words how impressed I am and have been with your service, communication and the overall experience. Even my wife smiles like a Cheshire cat now and has asked me not to change cars as I usually do every 12 months. My Wife! Someone who just does not care about cars. So, not only have you made my car drive like a dream and made me the happiest car owner in London but you’ve also managed to make the wife happy as well, that deserves a bonus point.All my staff are bringing their cars to you (as you know). If I meet anyone in the street that owns a BMW, will be sending them you way, PMW are just on a different level. You are in a league of your own.Genuinely, keep up the amazing work Guys & thank you very , very much for everything. My car will not be going anywhere else in future, even if I moved abroad!Though I guess that’ll be a good excuse for a long drive?
Hi just wanted to leave some feedback to say thanks for dealing with my request
for swirl flap blanks so quickly. I ordered these at 12pm and they were with me
in the Western Isles before 11am the next morning! I needed to ask for some
advice when putting everything back together which I was given immediately over
the phone. All in all, a fantastic company which offered a customer service
level that was second to none!
Thank You!
After a bodged repair by a local London garage to my swirl flaps and deep concerns about my 2001 BMW 530D Touring I consulted Peter from pmwltd about the condition of my car. My regular mechanic whom I have known for 20 years simply took out my swirl flaps and replaced the shafts with bolts. This at some time later, only (900 miles) caused an ingestion into the chamber and ruined my piston and valves and looked like a very time consuming and costly repair. After completion I took my car to peter at pmw and discussed the works. He had his guys strip out the existing bolts that were very unprofessional and replaced with his swirl flap blanking plates. Now I have heard a lot about these plates and swirl flap damage and I can tell you as an ex AA Patrol man that if not done correctly as Peter has done you will cause serious damage to your beloved engine. This is a guy with a great team and a wealth of knowledge behind them who know their stuff, not your usual bit mechanic who ”
knows a bit about engines”. I drove down from Lewisham London to his workshops in Chelmsford and it only took an hour and was easy to get to. If I was you I would call them for your piece of mind because you know like I do that you don’t want just anyone tinkering with your pride and joy. Its worth the drive knowing your car is in safe and knowledgeable hands at pmw. He,s not a rip off either, he is a very reasonable honest mechanic and cheaper than the main dealers out there. Thanks peter.
Hot on the heels of yesterday’s Patent Office ’scoop’ on the new Mercedes SLS AMG Roadster, comes a possibly more controversial set of images - this time showing a four door Porsche Panamera Cabrio.
A Panamera ‘Cab’ has been the subject of speculation long before these images escaped onto the internet, but the most recent reports quoting Porsche company insiders have strongly implied the project was not going to get the green light.
Now, a new Autocar article reckons a series of ‘fresh patent applications in the US’ indicate the programme is still alive and well.
Full story continues with photos over at Pistonheads
Porsche has revealed two new entry-level Porsche Panameras, both fitted with an all-new V6 powerplant.
Labelled simply Panamera and Panamera 4 (no prizes for guessing which one comes with four-wheel drive), the two new entries into Porsche’s super-saloon range will be in showrooms from May, although UK customers won’t be able to get their hands on the cars until June.
Read the full story over at Pistonheads online
Porsche plays the heritage card with a pair of dribble-inducing TV ads
Porsche’s latest US TV ad for its new Panamera is quite a sight, featuring 50 models from its undoubtedly glorious past. The idea is to prove to doubters that the new super-saloon is indeed a thoroughbred Porsche - and you’ve got to say that the result is effective.
Head over to Pistonheads for the full story and the video itself
Stuttgart, received the coveted “Auto Trophy” award yesterday from the leading German car magazine Auto Zeitung – the Porsche Panamera in the luxury segment and the Porsche 911 Carrera in the sports car segment.
Having only entered the market in September 2009, the Panamera has immediately moved up right to the top of the winners’ podium, just as the 911
Carrera is now defending its top position in the sports car segment for the 16th time.
Full story with photos over at PR-inside online
The new Porsche Panamera has been unjustly likened to a tank by some. Well now there might be just cause. Porsche is known for offering a myriad of options on all their new cars. However, when I recently used the Porsche car configurator to option out a new Panamera, I thought I had all there was on offer including a refrigerator in the back seat and a list price just north of $200k. Boy, was I wrong. For another $250k (for a total cost of $450,000) I could have a Panamera worthy of 3rd world dictator (or at least today’s Wall Street CEOs).
Aricle continues over at Porsche Purist online
When it comes to wealth, you can’t take it with you to the grave, as the cliché goes, so why not spend it on Porsche’s new Panamera and instead take a trio of mildly bemused companions along for what will likely be the joy ride of their lives.
The Panamera represents the second four-door model to invade what was once a strictly two-door-maximum lineup. Despite world-ending protestations, Porsche has achieved considerable success with its Cayenne sport utility vehicle that arrived for the 2003 model year. And if history is any judge, the same will hold true when the Panamera (the name recognizes the German automaker’s participation in the Carrera Panamericana road race staged in Mexico during the mid-1950s) reaches our shores this fall.
Article continues at Las Vegas review journal online
It’s a wonderful thing to have a family car company: lots of really big toys to play with, lots of social status, lots of money. It’s a “want it, get it” situation.
Prof Ferry Porsche always knew what he wanted – and invariably got it. Together with his father Ferdinand, he created a company in the family name that from its beginning was a byword for road and track performance and, in recent months, for a different sort of performance – precociously entertaining the financial world with its confident attempt to take over the giant Volkswagen Group. After all, in 1934 Ferdinand had designed the ubiquitous Beetle which laid the foundation for the company, so fair’s fair.
But despite all their decisiveness and achievement, for decades there was a niggling matter that the Porsches never seemed quite able to resolve. It concerned seating plans. Not of family members at the table, but the number of seats their sports cars should have – and the number of doors.
Article continues over at Telegraph motoring news
STUTTGART • It’s big; surprisingly big. Not Cayenne big in the sense of overkill, but big in terms of the interior space this five-metre four-seater delivers. The rear seat is remarkably accommodating given the car’s 1,418-millimetre height. Porsche’s new Panamera is also big because of the technology packed into its sensuous form. When the Panamera lands in Canada, it will be offered in S ($115,100), the all-wheel-drive 4S ($120,300) and Turbo ($155,000) versions.
As part of the protracted roll-out of this all-new four-door sedan — the official public showing takes place in Shanghai next month — Porsche held a technical briefing that included a “taxi” ride around the company’s Weissach proving grounds. The first lap, in a Panamera Turbo equipped with the optional Sports Chrono Plus package, was a somewhat graceful affair aimed at proving just how comfortable the new car really is — it’s no Buick, but it sure makes light work of rough roads. The ensuing lap dialled up the speed to the point where a colleague’s briefcase, stowed beneath the Panamera’s sweeping Chrysler Crossfire-like hatch, started to hammer out the rear fenders as it bounced from side to side with every left and right.
Read more and see photos at National Post online
Porsche is proudly presenting the key technologies of the new Panamera prior to the world debut of this truly outstanding Gran Turismo at the Shanghai Auto Show in China on April 20.
Among the advanced features are five innovations in technology offered for the first time in a production car in the luxury performance sector, and therefore marking world debuts themselves. These include the first automatic start/stop in conjunction with automatic transmission, air suspension with additional air volume on demand, as well as active aerodynamics with a multi-stage, adjustable rear spoiler moving up when required on the Panamera Turbo.
Read more at Easier.com
The new Porsche Panamera will be presented to the public for the first time at Auto Shanghai in China from 20th - 28th April 2009. The unique, four-door Gran Turismo will be making its world debut at a press conference on 19th April 2009 prior to entering the market in late summer.
The four-door Porsche Panamera combines a wide range of features seemingly contradictory at first sight, yet offering a unique synthesis quite unparalleled in the premium segment. The Porsche Panamera offers the sporting and dynamic characteristics expected from a Porsche combined with a very high standard of driving comfort. Despite its extra-low and sleek coupe silhouette, in turn, the Porsche Panamera offers more than ample space and roominess inside for four passengers and space for a substantial amount of luggage. And last but not least, the Porsche Panamera proudly boasts power units offering a high standard of fuel efficiency - despite the car’s outstanding performance.
Read more at Carpages
